How fast should a coach respond to a lesson inquiry?

Within minutes if you can. Students often contact several coaches at once and book the first one who gives them a clear next step.

What should my first reply to a new student say?

Thank them, answer what they asked, and give them a booking link. Ask about their level or goals after they book, not before.

Does this replace my text messages?

No. It captures the inquiries that come through your website, listings, and ads so they do not get buried. Keep texting the students you already know.

Playbook · Leads

How to answer lesson inquiries in five minutes

A student messages you at 4:10 on a Tuesday, in the middle of your back-to-back block. You see it at 7:30, reply at 8, and hear nothing back. She booked someone else at 4:40. Devon A., a tennis coach in San Francisco, found that about half of the students he thought he had lost were people he simply never got back to in time. The fix was a setup, not more discipline.

Updated October 10, 20264 min read

The short answer

Answer lesson inquiries within five minutes if you can. Students often message several coaches and book the first one who gives them a clear next step. An instant reply in your own words, alerts timed around your lessons, and a booking link in every reply let you win the inquiry even mid-lesson.

How to answer lesson inquiries in five minutes

How fast should you answer a lesson inquiry?

Let the first reply send itself

Time your alerts to your teaching day

Reply with a time, not a question

What good looks like when you are done.

Common questions

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